The website may contain links to third parties websites. Cornerstone Brands Ltd assumes no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.
Personal information is processed and stored in our databases and we have taken reasonable steps to secure and protect this information. However, whilst we make every effort to ensure the security of your information, we are unable to guarantee the protection of the information from misuse, accidental disclosure or unauthorised acts by others. Information provided by you may be stored or processed outside the United Kingdom.
You have the right of access to any personal information processed by us. Cornerstone Brands Ltd is committed to providing you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. Where possible, if Cornerstone Brands Ltd is informed of the inaccuracy of any personal information, we will make appropriate corrections. You can request the updating or amending of any information you have provided to Cornerstone Brands Ltd by contacting us.
The information we collect from you depends on what activities you are carrying out on our website, whether you are logged in or not and whether you are making a purchase.
How we use it:
So that you can make full use of the personalised features on our website, your computer, mobile phone or other device (all referred to here as device) will need to accept cookies.
Here you can see what cookies may be sent to your device by Cornerstone.co.uk and what we use each cookie for. You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.
Below is a list of the main cookies used by Cornerstone.co.uk and what each is used for:
|1st Party||landing_bubble||Cornerstone||This cookie stores a message relating to a discount code.|
|1st Party||landing_discount_code||Cornerstone||This cookie allows us to make sure the correct discount code is applied to your purchase (if one is present)|
|1st Party||laravel_session||Cornerstone||Cornerstone is built on a PHP framework, and this cookie allows us to identify you as you, and ensure we show you the correct account information.|
|1st Party||PHPSESSID||Cornerstone||Cornerstone is built on a PHP framework, and this cookie allows us to identify you as you, and ensure we show you the correct account information.|
|1st Party||referreral||Cornerstone||This cookie allows us to track whether you have come to the site through a friend's referral link, and ensures we credit the right friend for the referral.|
|1st Party||subscription||Cornerstone||Website analytics|
|1st Party||user_id||Cornerstone||Website analytics|
|1st Party||X-Mapping-fjhppofk||Cornerstone||To prevent the Cornerstone website from crashing in the event of a big surge in traffic, it is hosted across a number of different servers. This cookie allows us to send you to the correct server.|
Our cookies do not store financial information, or information which is capable of directly identifying you (such as your name or address). Cookies simply allow our website to retrieve this information in order to personalise and improve your experience of our website.
However, if you wish to restrict, block or delete cookies from Cornerstone.co.uk – or any other website - you can use your browser to do this. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.
Please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.
Most modern browsers will allow you to:
You should be aware that any preferences will be lost if you delete cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Also, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our Digital Products and Services for these reasons.
If you are primarily concerned about third party cookies generated by advertisers, you can turn these off separately. This is discussed in more detail below.
The links below take you to the 'Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.
When you are on Cornerstone.co.uk. you may notice that there is content from other websites - for example a review rating from Facebook or a mention of our wonderful products by The Telegraph. We may also provide you with the opportunity to share information with others using social networks such as Twitter. We add this content from time to time to improve the user experience. As a result, you may be sent cookies from these other websites. Cornerstone does not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them.
Some of the other business partners that may set cookies on Cornerstone.co.uk include:
|Google Analytics||We use Google Analytics to monitor traffic on our website,
search queries and visits to our site.
These cookies enable us to determine whether you are a returning site visitor, track which pages you have visited, and information about the device and browser you used to visit Cornerstone. We use this information to improve the usability of our website.
|MixPanel Analytics||MixPanel is a web data analytics platform that Cornerstone uses to monitor traffic and user behaviour on our site.|
|Optimizely||Optimizely is a firm that makes customer-experience optimization software for companies. The Optimizely platform technology provides businesses with the ability to conduct A/B testing, in which two versions of a page can be compared for performance. Similarly, multivariate testing can also be done. Optimizely also enables personalization, which may be used for making data-driven decisions.|
|Yieldify||Yieldify is the smart and simple way to drive conversions.|
|Adalyser||Adalyser was created and brought to market by the team at
OneSoon. This dynamic company has forty years of experience
within the information technology and communication
OneSoon provides bespoke software development and dedicated business applications. With their vision and expertise, the team at OneSoon has designed, developed and delivered solutions for Sun Microsystems, Barclays, BSkyB and Lufthansa.
|3rd Party||__distillery||Wistia||Records the position in a video a user got up to.|
|3rd Party||_hjIncludedInSample||HotJar||Hotjar helps you understand what your website visitors do or don't do, and why.|
|3rd Party||_sp_id.80a1||Website Analytics|
|3rd Party||_tq_id.TV-095463-1.80a1||Website Analytics|
|3rd Party||nudgr||Nudgr||Website Analytics|
|3rd Party||formisimo||Formisimo||Formisimo shows you why visitors don't convert in to customers. It shows you the pain points so you can increase conversions.|
Our web site may also use the SessionCam web site recording service. SessionCam is a product that has been developed by ServiceTick Ltd. SessionCam may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by SessionCam from the ServiceTick website is for Cornerstone’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
Please note that if you want to opt out from receiving targeted advertising, this does not mean that you will receive less advertising when you use our services. This just means that the advertising you see will not be as relevant or customised to you.
However, if you still want to opt out of these third party advertising cookies, you can do this by visiting the Interactive Advertising Bureau's website www.youronlinechoices.com/uk which lists all ad serving cookies that are currently set on your device and tells you how to opt-out from each of them. Please note that this website lists many more networks than those used at Cornerstone.co.uk.
We have also set out links below to some of the specific partners we work with who set cookies on our websites, and therefore on your computer, each of which have instructions on how to opt out of their cookies.
Please remember that if you choose to opt out of targeted advertising from a specific company or via www.youronlinechoices.com, it only applies to the web browser on the device you are using. You will therefore need to follow the same process on every device you use or different web browser that you use to exercise the same choice.
If you wish to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.
Similarly, if you have ever provided us with an email address, we will be able to associate this email address back to your previous browsing and purchase experiences, whether you are logged on or not. We will know whether you receive email alerts and will be able to associate this with any other contact information you may have given us.
The principal purposes for which we collect and store your personal information are to process your orders and deliver products, authorise payment, bill you, respond to your enquiries, get in touch with you about other products and promotional offers, recommend products which we think might be of interest to you, and generally maintain the account you hold with us, together with improving our website.
Apart from using your personal information to process any orders you may place, if you provide Cornerstone Brands Ltd with an email address, it will automatically be entered into our regular email update service unless you have opted out. From time to time, we may also contact you by post with information on special offers or events regarding our products or services or those of trusted third parties that we think you may be interested in. If you do not wish to receive updates or marketing information, please amend your mailing preferences using the directions at the bottom of our marketing emails, or contact us.
If you do not object to receiving marketing material at the time the information was collected from you, but subsequently change your mind and no longer wish to receive such information, you may opt out of doing so. If you opt out you may continue to receive information for up to 7 days after the date on which you update your account.
If you start to set up an account with Cornerstone Brands Ltd. via the website (www.cornerstone.co.uk) but do not complete the process or place any orders, then we may email you to find out if you need any help to complete the process. An unsubscribe link is given at the end of this email.
In addition, we may use an IP address to identify you and to gather broad demographic information about you, which we will use to assist in the detection of fraud, to help identify problems with our server and to administer our website.
You can access 'My Account' on the site to update and correct the personal details that we gathered when you subscribed. You must be logged in to access this information. All information is password-protected so no one can access the information but you. We are required to retain your information for accounting and taxation purposes.
Cornerstone Brands Ltd is committed to protecting your personal information. We will not disclose your personally identifiable information to third parties without your consent except where:
Cornerstone Brands Ltd is required by law to disclose information to third parties.
The service is necessary for the performance of our operations i.e. mail delivery, hosting services, protecting us from fraud, and payment of your account.
Cornerstone Brands Ltd may provide analyses of our customers in the aggregate to prospective partners, advertisers and other third parties. We do this so that we and our business partners can understand you better, and so we can keep bringing you first-rate services. We may also disclose, on an anonymous basis, literal statements made by our customers. At no time, however, will we disclose personal information about specific customers.
Cornerstone Brands Ltd has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.
While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Your Cornerstone Brands Ltd account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the Cornerstone Brands Ltd website. We recommend that you change your password from time to time for additional security. Please advise us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.
Access authorisation is granted to key Cornerstone Brands Ltd staff only. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.